I am personally involved at the outset, listening closely, asking the right questions, and helping surface needs that may not yet be fully defined. From there, a detailed client profile is created to ensure clarity and continuity.

Clients are paired with a dedicated personal concierge who becomes familiar with their preferences, routines, and priorities and serves as their primary point of contact. Behind the scenes, our broader team works collaboratively to ensure consistency and follow-through.

Lighten the Load is offered as an ongoing service, structured as 2, 4, or 6 hours per week, depending on the level of support needed. For some clients, a biweekly cadence is also an option.  Time is used flexibly to support the natural rhythms of home and life, rather than a fixed task list, allowing support to evolve as needs change. This signature service is designed to provide steady, ongoing support at home, without the scope or intensity of a full concierge engagement.